Privacy Policy

Privacy Policy

Last Updated: August 19, 2025

This Privacy Policy describes how Lama’a Laundry for Clothes (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you interact with us, for instance by purchasing our products or services, contacting us, or otherwise doing business with us. It also outlines your privacy rights and how the law protects you.

By engaging with us and providing your information, you agree to the collection and use of your information in accordance with this policy.

  1. Information We Collect

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Billing and shipping address, State, Province, ZIP/Postal code, City
  1. How We Use Your Personal Information

We may use the information we collect for the following purposes:

  • To provide and maintain our services, including to process your orders and manage your account.
  • To manage your requests: To attend and respond to your inquiries and customer service requests.
  • For communication: To contact you with updates, security alerts, and administrative information related to your transactions with us.
  • For marketing: To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted out of receiving such information.
  • For business operations: To conduct data analysis, identify usage trends, and evaluate and improve our products, services, marketing, and your overall experience.
  • For business transfers: To evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of our assets.
  1. Sharing Your Personal Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors and partners who perform services for us (e.g., payment processing, order fulfillment, data analysis, email delivery).
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: We may share your information with our parent company, subsidiaries, and other companies under common control with us, who will honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
  1. Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent needed to comply with our legal obligations, resolve disputes, and enforce our policies.

  1. Transfer of Your Information

Your information, including Personal Data, may be processed at our operating offices and in any other places where the parties involved in the processing are located. This means your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

  1. Disclosure for Legal Reasons

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to protect and defend our rights or property, prevent wrongdoing in connection with our services, or protect the personal safety of our users or the public.

  1. Security of Your Information

The security of your Personal Data is important to us. We strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

  1. Children’s Privacy

Our services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy, you can contact us: